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Planning, Evaluation and Statistics
Library Services Evaluation Resources
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  • United Way of America's Outcome Measurement Resource Network
    Provides many links to papers and web sites related to outcome measures and program evaluation. The site includes excerpts from United Way's manual "Measuring Program Outcomes: A Practical Approach."

  • Library Services and Technology Act Outcome Evaluation Plan (93KB PDF)
    describes the approach being implemented by the Division of Library and Information Services to be used with projects that receive federal funds through the Library Services and Technology Act (LSTA). This document outlines how this outcome evaluation approach fits into the organizational structure and work of the Division.

  • Workbook: Outcome Measurement of Library Programs (220KB PDF)
    This workbook is designed to help libraries take the important step of considering the impact of their programs overall beyond the first steps of measuring individual LSTA projects. It is written to stand alone, to guide library staff with no specific training in the UWA model as they develop an outcomes measurement plan.

  • LSTA Toolkit
    Library Services and Technology Act outcome-based training toolkit.

Email Your Questions or Comments to Katrice Stewart at

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